AUD values your contributions to the quality of our learning community and the overall university life. Accordingly, we encourage you to communicate any concerns or complaints directly to the person/department/office with whom you have a complaint. If the complaint remains unresolved, you have a right to formalize the complaint with the relevant Dean of the School, Department Chair, or the administrative Director via this online complaint system. For a formal complaint, please log in to start the process. You will receive an update on the status of your complaint via email within five working days.
N.B.: This online complaint system is not applicable to grade appeals or academic standing appeals. For these specific types of complaints, please link to grade or academic standing appeals.

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